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Modern SaaS businesses are moving beyond simple per-seat pricing. Research shows 43% of SaaS companies now use hybrid models combining subscriptions with usage-based components.

Common SaaS Pricing Models


1

Create your product catalog

Navigate to ProductsAdd Product
  • Create your core product (e.g., “Pro Plan”)
  • Add seat-based add-ons (e.g., “Additional Users”)
  • Add usage-based add-ons if needed (e.g., “API Calls”)
2

Build your plans

Navigate to PlansCreate Plan
  • Starter: Fixed monthly fee, limited features
  • Professional: Per-seat pricing with more features
  • Enterprise: Custom pricing (use as quote template)
3

Configure billing

Navigate to SettingsBilling
  • Set billing frequency (monthly or annual with discount)
  • Enable proration for mid-cycle upgrades
  • Configure auto-renewal settings
4

Set up self-serve checkout

Enable customers to sign up for Starter and Professional plans without talking to sales. See Self-Serve Quickstart.
5

Create quote templates for Enterprise

Use Plans as starting templates for custom enterprise deals with volume discounts, multi-year terms, and custom SLAs. See Sales-Led Quickstart.

Billing Flow


Annual vs. Monthly Billing

Offer 15-20% discount for annual prepayment. This improves retention and cash flow while giving customers a clear incentive.

Key Features to Configure

Plans

Create tiered plans with different features and pricing.

Proration

Handle mid-cycle upgrades and downgrades fairly.

Quotes

Create custom quotes for enterprise deals.

Customer Portal

Enable self-service account management.

API Reference

Subscriptions API

Create and manage subscriptions.

Plans API

Retrieve plan details for checkout.

Customers API

Create and manage customer accounts.

Webhooks

Get notified of subscription events.

Self-Serve (PLG)

Credit card checkout and in-app upgrades.

Sales-Led

Custom quotes and enterprise contracts.

Hybrid Motion

Combine self-serve and sales motions.

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